Networks & Wi-Fi
Fast, reliable coverage from one room to an entire property.
↗Owner operated / Gold Coast
Gold Coast IT
that just gets done.
Local IT, networking and technology without the runaround. When you call UnWired IT, you deal directly with me, from the first conversation to the final cable.
ALL SYSTEMS GO
ONE PERSON TO CALL
Everything works together
NetworksWi-FiCybersecurity
ComputersPhonesBackups
01 / COMMON STARTING POINTS
A few places
to start.
This is only a snapshot. If it involves technology and you need it fixed, connected, secured or made simpler, give me a call.
Business systems
Computers, Microsoft 365, phones, internet, and office moves.
↗
Security & backup
Practical protection, safer access, and backups you can trust.
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Repairs & recovery
Slow computers, broken hardware, lost data, and clean migrations.
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Remote support
Fast help wherever you are, without waiting for a site visit.
↗02 / GOLD COAST IT SUPPORT
One IT partner for your whole setup.
UnWired IT provides practical, owner-operated technology support for Gold Coast homes and small businesses, with remote help available across Australia. Instead of treating every device or service as a separate problem, I look at how the whole setup works together.
Wi-Fi, NBN and networking that stays reliable
Design, installation and troubleshooting for wired and wireless networks in homes, offices and multi-site businesses. That includes UniFi Wi-Fi, switches, gateways, NBN connections, network cabling, guest networks, coverage problems and secure remote management.
Microsoft 365, email and business phones
Keep Microsoft 365, email, domains, DNS, 3CX calling and Yealink phones working as one environment. I can help with new users, office moves, call flows, number changes, cloud migrations and the everyday issues that interrupt a working day.
Computer support, security and dependable backups
Help with slow or unreliable computers, new-device setup, data migration, account protection, backup planning, malware cleanup and recovery. Recommendations are practical, clearly explained and sized to what you actually need.
On-site on the Gold Coast, remote across Australia
Some problems need a person on site; others can be resolved quickly through a secure remote session. Either way, you deal directly with the same person who learns your setup, explains the options and takes responsibility for the result.
03 / WHY UNWIRED
You won’t get passed around. You deal with me.
When you call UnWired IT, you’re speaking to the person who will scope the job, make the decisions and do the work. I learn your setup, take responsibility for the result and get on with it.
04 / BIGGER CAPABILITY
Small business attention.
Serious capability.
Managed business networks
UniFi Wi-Fi, switching and secure network management for offices and multi-site teams.
3CX business phones
Desk phones, extensions, call flows and Microsoft 365 working as one communications platform.
05 / DIRECT ACCOUNTABILITY
One relationship, proper ownership and work that holds up after I leave.
OWNER OPERATEDDirect from the first call
LOCAL SERVICEGold Coast based
SUPPORT REACHAustralia-wide
ONE RELATIONSHIPYour setup stays known
“
Luke’s our single point of call for anything IT or internet. UnWired takes care of our internet and phones, guest Wi-Fi, intercom, computers, and email issues. 10/10!
06 / OWNER OPERATED
I’m Luke.
I answer the phone and do the work.
I’m not interested in selling you technology you don’t need. Tell me what you’re trying to achieve, I’ll work out the right way to do it, and I’ll get it done properly.
01I listen before I recommend.
02I explain the options clearly.
03I stand behind the result.
LUKE
OWNER / UNWIRED IT
07 / QUESTIONS
Useful answers before we talk.
Do you support both homes and businesses?
Yes. I help home users, sole traders and small businesses with everything from one troublesome computer or Wi-Fi blackspot to a complete office network, Microsoft 365 environment or business phone system.
What areas do you service?
UnWired IT is based on the Gold Coast and provides on-site support across the local area. Many computer, cloud, email and phone-system issues can also be handled remotely for clients anywhere in Australia.
What technology can you help with?
Common work includes networks, Wi-Fi, NBN connectivity, computers, Microsoft 365, email, domains and DNS, 3CX and Yealink phones, security, backups, hosting and remote support. If your issue is not listed, send an enquiry; the list is deliberately only a snapshot.
Can you improve an existing setup?
Yes. A complete replacement is not always the right answer. I can assess what is already in place, identify the real bottleneck or risk, keep the parts that still make sense and recommend only the changes that will make a useful difference.
Do you only work with UniFi, 3CX and Yealink?
No. They are platforms I regularly deploy because they suit many small-business environments, but I also troubleshoot and improve existing networks, computers, cloud services and phone systems from other vendors.
How does remote IT support work?
When remote help is suitable, we arrange a support session so I can securely diagnose the problem with you. If the issue involves cabling, hardware, Wi-Fi coverage or anything else that needs hands on site, we organise an on-site visit instead.
08 / LET’S TALK
Got an IT
problem?
Tell me what’s going on. If I can help, I’ll explain how I’d tackle it and get it moving.